Q&A 01：What types of services do you have?
We provide a full range of academic writing services for international students. Including PS application letter, RL recommendation letter, Essay, Assignments, Report, Paper, coursework, Dissertation Presentation, Exam, Quiz and other services.
Q&A 02：International students from which countries can place orders?
YI BAI accepts all orders from English-speaking countries or English courses, including the United Kingdom, Australia, New Zealand, the United States, Canada, Hong Kong, and more. Proficient in the paper requirements of the above countries, and good at all citation formats such as MLA, APA, Chicago, Harvard, etc., to ensure that the paper meets the requirements of the country, university and course.
Q&A 03：When can I place an order?
YI BAI provides 24-hour uninterrupted ordering service. Customer service will be online 24 hours a day in shifts to answer customer questions, process customer orders, and submit and complete orders at any time. Please scan the QR code on the right side of the screen to contact online customer service.
Q&A 04：How to send writing requirements to writing teachers?
You can get in touch with the customer service teacher by adding the WeChat QR code on the homepage, making it easier to communicate details!
Q&A 05：How are your services priced?
The cost of the paper is related to the number of words, difficulty of the paper, subject, deadline and other information. After reviewing the writing requirements, a reasonable quotation will be given.
Q&A 06：How does your essay writing service work?
After confirming the order, the most suitable writing teacher in this professional field will be assigned to you immediately. You can communicate with the customer service teacher online on WeChat, and you can send any modification suggestions or supplementary information at any time. After the paper is completed, you can choose a variety of receiving methods, such as sending it to your email or receiving it via WeChat.
Q&A 07：Are high scores guaranteed?
YI BAI will do its best to ensure results!
However, there are many factors that affect scores, which are beyond our unilateral control. For example: if the same assignment is given to Tutor A and Tutor B for grading, the grades may be very different. It is difficult for us to understand the preferences of tutors, and each tutor has different scoring standards; therefore, for a score of YI BAI, we will strictly follow the writing requirements and do our best to ensure that.
Q&A 08：Do you offer expedited service?
Yes, YI BAI provides 12-hour expedited service, and we have extensive experience in handling expedited orders.
Q&A9：Will personal information be kept anonymous and confidential? It will not be leaked, right?
YI BAI 100% protects the security of customers’ personal information and papers. We have signed confidentiality agreements with all staff and will never allow the disclosure of customer privacy.
Q&A 10：If I want to see the manuscript halfway through, can I give it to you?
OK.
If it is a graduation thesis, the manuscript will be sent to you after part of it is written. You can show it to your instructor. If you have any feedback, you need to send it to the writing teacher for revision; if it is an ordinary essay, it is usually completed in one go and handed over to the client. Part of the manuscript can be given to students in advance according to customer requirements.
Q&A 11：How long does it take to complete an order after placing it?
According to your deadline, adhering to the principle of early delivery, the paper will be delivered to you within the agreed time.
Q&A 12：After the paper is completed, are there any additional charges for revisions?
There is no additional charge for normal modifications. If it exceeds the order requirements and is a new requirement, we will negotiate with you based on the specific workload. Our modification policy is relatively flexible and we will try our best to meet the needs of our customers.
Q&A 13：What should I do if I am not satisfied with my paper?
After receiving the paper, if you are dissatisfied or need to modify it, you can directly communicate with the customer service teacher online to give feedback. We provide unlimited modifications until you are satisfied.
Q&A 14：Can I get a refund if I'm not satisfied?
If it is due to our reasons, such as the assignment not being given to you in time or the paper being poorly written, we will communicate with you and ultimately determine whether to refund the money.
Q&A 15：What should I do if my paper fails?
On the premise that the customer provides accurate paper requirements, in the event of failure, we will provide free rewriting or offset other papers with the same word count.
Q&A 16：Can I get a discount? Are there any discounts?
YI BAI’s essay writing service is non-negotiable, but we will publish some discount news through Moments from time to time or directly explain the discounts to you when you place an order. You can pay attention~ Regular customers who have successfully invited friends to place orders , you can get a discount~
Q&A 17：How can I be sure that my paper is original?
We guarantee that the paper is 100% original and plagiarism-free. After the writing teacher completes the paper, it will be handed over to the supervision team for secondary review and a Turnitin test report will be provided.
Q&A 18：Can I cancel the order after payment?
We can cancel your order if you have a good reason. However, the fee will be negotiated with you based on the amount of work completed so far.